Download policy

PLEASE READ THESE CLAUSES AND REQUIREMENTS ATTENTIVELY. YOU HAVE TO ACCEPT OUR CONDITIONS BEFORE USING OUR WEB-SITE AND TO UNDERTAKE OBLIGATION UNDER TERMS OF PURCHASE.

1. Essential Information according to This Sale Agreement
1.1. This treaty obligation is a legal Sale Agreement between the Client and Authorised Software Reseller webshop. The Client declares this sale contract by placing an order, making good buy in one or another way on our web-site. (Links to ?you? or ?your? will regard to the Client, links to ?Authorised Software Reseller? or ?Store? or ?Site? will regard to Authorised Software Reseller webshop, and its subsidiaries.) The periods and clauses of this sale contract can be changed without announcement in advance, unless the periods and clauses annunciated on the web-site at the time the Client first placed or changes an order will regulate the order in subject.

2. Main stipulations of buying at Authorised Software Reseller webshop
2.1. We keep you instructed that the provided software is in English language and that it is indicated differently on the website or by the Support agent.
2.2. You will carefully behoove the downloading and installation leading on your account.
2.3. You have no possibility to register the software with the producer and updates are accessible for selective commodities.
2.4. The printed license documents will not be available for you.
2.5. We will not give you a disk with a copy of software.
2.6. The backing for our Client is available only in the process of downloading and installation. We will not afford the assistance after downloading and installing software; likewise the producer of the software product will not give the technical support.
2.7. Below you will find the list of goods and if you buy any product, you will affirm that you already have or you will buy or you will receive in any other form CD burning software which bears the function of creating image disks.
2.7.1. You can find the bill of the products that have to be burned before the installation:
2.7.2.1. MS Windows 2000 Professional ? Complete Version
2.7.2.2. MS Windows 2000 Server ? Complete Version
2.7.2.3. MS Windows 2003 Enterprise Server ? Complete Version
2.7.2.4. MS Windows XP Professional ? Complete Version
2.7.2.5. Microsoft Windows Longhorn pre-released Evaluation Copy
2.7.2.6. Powerquest PartitionMagic V 8.01
2.7.2.7. Linux RedHat 9.0
2.7.2.8. Symantec Norton Ghost 9.0 (Permissive. Attention: certain function will not be open without burning)
2.8. The webshop takes an opportunity to interchange at the same time of the ordering items to any other product or cheaper item in instance the software still has not been downloaded.

3. Conditions of the delivery of Software at Authorised Software Reseller webshop.
3.1. You will receive the software you bought by downloading the product from the website. Please, use the correct email in process of ordering . You will obtain the confirmation with particular instruction by email. It will help you download and activate the product correctly.
3.2. You have to receive the confirmation email within 24 hours after your order is placed. The access will be opened 24 hours. If you do not receive confirmation within the specified period of time, immediately notify, the website will resend it to you.

4. Format of Files for Downloading
4.1. Authorised Software Reseller provides all needed instructions for installing the following types of files:
- SFX-archive files (EXE)
- ISO files.
It is available for products listed in p. 2.7.1. of this agreement.
4.2. Auxiliary information, directions and serial numbers can be saved in TXT and other types of files.

5. Auxiliary Costs
. 5.1. The pay for transaction is 3.95 USD, it will be included to the total value of your order.

6. Defeasance of order. Moneyback Policy.
6.1. Your payment will be returned in following situations:
6.1.1. The downloading of software is impossible for the reason of computer problems.
6.1.2. If you do not need the software anymore and you haven't started the process of downloading yet.
6.1.3. Problems, which can not be solved after directing to Technical Support Department, occurred during the installation and Support Representative recognizes impossibility to help you; the product which you have purchased does not work properly and you have a confirmation about mistake from a Support Department.
6.1.4. Another subject which is accepted to be important by our Client Service.
6.2. We keep the right to cancel the transaction without the preliminary notice in the following cases:
6.2.1. You did not make download within 10 days.
6.2.2. In case if Authorised Software Reseller has a foundation to regard the deal illegal.
6.3. Your whole payment will not be returned in the following cases:
6.3.1. You bought the software but your computer does not assort the minimal technical demands. According to this agreement by making a buy you confirm that you got acquainted with the main demands of the software product on our site before.
6.3.2. The customer cannot install and use the software for the reason of low experience. The software comes from sharing the user to understand that the user possesses the necessary expertise in the field of computer systems.
6.3.3. In case of downloading file including the serial number or another part of the installation kit in obedience to the system record.
6.4. Technical opportunities of the processing center do not permit to return pay in installments.
6.5. Our customer agrees to have an image about software product base exercises and function in the moment of purchase the product. In the absence of such knowledge store is not responsible for damages caused by software, as a result of improper use. The exchange of product, the return of payment or part of it is not possible, if the software was loaded, but did not meet the expectations of the user.

7. Chargeback Policy
7.1. All disagreements and debates can be resolved by addressing the Support Department. Chargeback?s are not welcome.
7.2. In situation a chargeback is raised by you in connection with your order, you may be locked from reordering from Authorised Software Reseller and all associated sites.
7.3. Please make sure that your email works, it is your accountability for correct communication with Authorised Software Reseller. Particularly pay attention for email address obtains from Hotmail and Yahoo.
7.4. Authorised Software Reseller is not accountable for the malfunction to the mail and the inability to receive messages because of the presence of the spam filter on your side. Particularly note that this is not the motive for raising chargeback.
7.5. In situation of a chargeback in accordance with your order, Authorised Software Reseller will:
7.5.1. In case of suspicion swindle communicate to the FBI Internet Fraud Complaint Centre, also with any anti-fraud companies and another third associations.
7.5.2. Activate a legitimate claim on your side with a request to recover all amounts, as well as any additional charges.

8. Service Terms.
8.1. Authorised Software Reseller reserves the right to refuse selling of any goods, providing any services to anyone at their discretion, without further explanation.

9. Communication Authorised Software Reseller
9.1. If there are any questions, please browse the FAQ section for an answer before you contact Support Representative.
9.2. In case of absence of the information, please, fill in the feedback form at the section of Contact Us, and you will receive the answer from Support Department shortly.
9.3. As a client of Authorised Software Reseller you will be informed about our special offers and new products. If you would like to pull up taking the information messages from Authorised Software Reseller, you have to declare the email to form for unsubscribe on our website.

10. ACTUAL CLAUSES AND REQUIREMENTS CAN BE MODIFIED WITHOUT NOTICE.